Change Management is about how to get users to accept a new business process – and the technology that enables it. The guiding principle of change management is this: human beings make companies work, not technology. Technology is just a tool, and users have to be excited about it, believe in it, be trained in it and support it.

Change management experts focus attention, specifically on resistances to change: both organizationally and those of individuals within the organization. The change management model operates under the premise that people and organizations are innately adverse to change. The general argument is that when confronted by rapid change, people get frustrated, freeze up, get rigid and rebel against the changes.

The process is well established: unfreeze, transition and freeze. Significant effort needs to go into planning – workflow development, communication, pilot programs, operations under the transition state, training for the end state, change implantation, and follow-up training for individuals who are demonstrating difficulty. TPT has participated in many change events. We can reduce the cost associated with a change event and eliminate the risk of failure.

In the balance between constructive criticism and judgment we will uncover the crucial input for making your ideas a reality.